Request to delete you data::

To delete user data fully or partially, you need to send a detailed mail at SUPPORT@BANKAGROCERY.COM FROM YOUR REGISTERED EMAIL ADDRESS.

PRIVACY POLICY

Effective Date: 16 May 2026

JK ENTERPRISES operating under the brand name Banka Grocery respects user privacy and is committed to protecting personal information.

1. INFORMATION COLLECTED

We may collect:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Device Information
• Transaction Details
• App Usage Information

2. PURPOSE OF DATA COLLECTION

Information collected may be used for:

• Order processing
• Delivery management
• Customer support
• Fraud prevention
• Service improvement
• Promotional communication

3. PAYMENT SECURITY

All online payments are processed through PCI-DSS compliant payment gateway providers.

Sensitive payment information such as complete card details is not stored on our servers.

4. INFORMATION SHARING

Customer information may be shared only with:

• Delivery partners
• Payment processors
• Government authorities where legally required

We do not sell customer personal information.

5. COOKIES & ANALYTICS

Our platform may use cookies, analytics tools, and similar technologies to improve functionality and user experience.

6. DATA SECURITY

Reasonable administrative, technical, and organizational safeguards are implemented to protect user data.

7. USER RIGHTS

Users may request:

• Data correction
• Account deletion
• Information regarding stored personal data

Requests may be submitted through the official support contact.

8. CHILDREN’S PRIVACY

The platform is not intended for individuals below 13 years of age.

9. POLICY MODIFICATIONS

The Company reserves the right to modify this Privacy Policy at any time without prior notice.

Updated policies shall be published on the official platform.

10. CONTACT INFORMATION

Business Name: JK ENTERPRISES
Brand Name: Banka Grocery
Support Email: support@bankagrocery.com
Customer Support Number: +91-9523664558